Effective Date: April 28, 2026
Last Updated: April 28, 2026
This Acceptable Use Policy (“AUP”) outlines the rules for using services provided by NovaRDP, a division of Neosys Technology. By using our services, you agree to use them responsibly and in accordance with this policy.
1. Prohibited Activities
Users may not use NovaRDP services for any illegal, harmful, or unauthorized activity, including but not limited to:
- Unauthorized access, hacking, or exploitation of systems.
- DDoS attacks, botnets, brute force attacks, or network disruption.
- Phishing, fraud, impersonation, scams, or misleading activities.
- Malware, ransomware, spyware, or distribution of harmful software.
- Spam or unsolicited bulk messaging.
- Hosting or distributing illegal or abusive content.
- Copyright infringement or unauthorized content distribution.
- Use of pirated, unauthorized, or illegal software or license keys.
- Any activity that violates applicable laws or datacenter policies.
2. Responsibility for Service Security
Users are responsible for maintaining the security of their VPS/RDP environment, including passwords, applications, and configurations. Activity originating from a service is generally considered the responsibility of the account holder.
3. Resource and Network Usage
Services must not be used in a way that negatively impacts NovaRDP infrastructure, other users, or upstream providers. Excessive or abusive usage may result in restrictions.
4. Enforcement
NovaRDP may review and take action on any activity that appears to violate this policy. Actions may include:
- Temporary suspension of services.
- Permanent termination of services.
- Restriction of account access.
- Blocking of specific activities or traffic.
Services involved in serious violations may be suspended or terminated as necessary to protect our infrastructure and users. Refunds are not applicable in such cases.
5. Abuse Reports
We take credible abuse reports seriously. Reports may come from infrastructure providers, third parties, or relevant authorities. Services may be reviewed or restricted while investigating such reports.
6. Reporting Abuse
To report abuse related to NovaRDP services, please contact:
Email: [email protected]
Support: [email protected]
7. Changes to this Policy
This policy may be updated from time to time. Continued use of our services after updates constitutes acceptance of the revised policy.
