Neosys Technology ("we," "us," "our") operates NovaRDP and is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you use our services.

Effective Date: January 6, 2024

Last Updated: March 6, 2025

1. Information We Collect

  • Personal Information: Name, email address (provided during account registration).
  • Payment Information: Payment details are processed securely by Cryptomus; we do not store any payment information.
  • Usage Data: IP address, login times, and country (for security and service improvements).
  • Cookies: Used only for login functionality.

We do not collect any additional personal data.

2. How We Use Your Information

  • To provide and maintain NovaRDP services.
  • To process payments via Cryptomus (we do not store any payment details).
  • To communicate important updates, support, and security notifications.
  • To enhance security, prevent fraud, and improve user experience.

We do not sell, rent, or share your data with third-party providers.

3. Data Storage & Security

  • User data is stored on our servers in the Netherlands.
  • We implement database encryption and use HTTPS for secure transactions.
  • Our systems are managed through WHMCS, ensuring strong security protocols.
  • Despite our best efforts, no system is 100% secure, and we cannot guarantee absolute security.

4. Data Retention

We store user data indefinitely unless a deletion request is submitted.

If you wish to delete your data, you can request it via email or through the dashboard.

Deleted data cannot be recovered.

5. User Rights & Requests

As per GDPR, India's DPDP Act, and other applicable laws, you have the right to:

  • Access your data: Request a copy of the information we store.
  • Request deletion: Permanently erase your account data.
  • Modify your data: Update incorrect or outdated information.
  • Withdraw consent: Stop using our services at any time.

To exercise any of these rights, please contact us at support@novardp.com.

6. Cookies & Tracking

  • We only use cookies for login authentication.
  • No third-party tracking, analytics, or marketing cookies are used.
  • You can disable cookies in your browser settings, but this may affect login functionality.

7. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. Users will be notified via email or our website if any significant changes occur.

8. Contact Information

If you have any questions or concerns about this Privacy Policy, you can contact us at:

📧 Email: support@novardp.com

📍 Business Name: Neosys Technology

🌍 Location: India

By using NovaRDP, you agree to this Privacy Policy.